Anton Associates Awarded $26,950 Grant to
Facilitate Customer Service Training
Anton Associates has been awarded $26,950 in funds by the Delaware Workforce Investment Board to conduct at four-week Customer Service Hospitality Training at the Dover Downs Hotel & Casino. This four-week training program is designed to target the entire service industry and will be available to the top 20 candidates that qualify.
Anton Associates President, Neva Anton said, “We are extremely proud to have been selected by the Delaware Workforce Investment Board of Directors and are very excited to begin the training at Dover Downs Hotel & Casino.” This partnership program between Anton, the State of Delaware and Dover Downs Hotel & Casino is intended to secure employment for 20 eligible candidates in the hospitality industry and will include job positions at all levels, from management to entry-level. Graduation Day will include face-to-face interviews with the managers of all departments at Dover Downs Hotel & Casino.
This training was launched in August of 2010, with a grant funded by the Delaware Economic Development Office and was developed in collaboration with the following partners: Anton Associates, Delaware Economic Development Office, Delaware State Parks, Dover Downs Hotel & Casino, Southern Delaware Tourism, Greater Wilmington CVB and Kent County & Greater Dover Convention and Visitors Bureau.
The Customer Service Hospitality training has been certified by the Delaware Economic Development Office, as well as the State of Delaware, Department of Education. To learn more about this FREE training or to see if you qualify as a candidate you must attend one of the orientations being held at Dover Downs Hotel & Casino, 1131 North DuPont Highway, Dover, DE. Orientations are being held on Tuesday, July 26, 2011 from 12:30 PM to 3:30 PM and again on Tuesday, August 2, 2011 from 12:30 PM to 3:30 PM. All candidates should go to the Human Resource Training Room for orientation.
Anton Associates provides training and coaching in leadership, communication skills, service excellence and employee development, and consultation to private businesses, not-for-profit organizations, and individuals in the State of Delaware. The company also helps individuals and organizations reach their goals by increasing their effectiveness and resilience in a constantly changing world. Traditional training methods combined with a unique, holistic approach, custom designed for each organization are what make us standout from the other trainers.CONTACT: Neva Anton Anton Associates AntonAssociates@aol.com Direct: (877) 393-3991 Mobile: (302) 379-6509